The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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WEBINARS

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Advancing the federal cybersecurity workforce

Webinar | Wednesday, September 10th | 2pmET/11amPT | Sponsored by: Dell

Join NIST and NICE leaders as they explore The National Cybersecurity Workforce Framework, innovative spproaches to cybersecurity training and workforce improvement, the broader focus of NICE in advancing cybersecurity awareness nationawide, and more! Register Today!

Customer Care 2.0: Is your self-care working hard enough?

Webinar | Wednesday, October 8, 2014 | 11 AM EST / 8 AM PT | Presented by: WDS

Did you know that almost 30% of customers using online self-care tools are unable to get the support they need? Or that up to 20% of call volume in today's contact centers is actually "fall-back" traffic following a failed self-care interaction? Digital self-care channels have become a staple in the modern customer care mix. But are they working hard enough? Register Today!

Integrated mobility: Moving beyond one-off apps for the government worker

Webinar | Wednesday, July 23rd 2pm ET/11am PT | SPONSORED BY: Appian

Mobile development is taking hold across government. But when it comes to enterprise applications, how can an agency foster the creation of a broader mobile ecosystem that supports the government worker or soldier? This webinar will address common pitfalls and strategies for overcoming them as well as application governance and project management. Register Today!

Developing for the Internet of Things: Challenges and Opportunities

Webinar | Now available on-demand | Sponsored by: Kony | Published on: May 5

Cisco estimates that 50 billion devices and objects will be connected to the Internet by 2020. Will there be a role for developers in this area? And if so, how can developers position themselves in the months ahead on this nascent but potentially explosive opportunity? Register today to watch now!

Strategies to Mitigate Mobile Security Threats to Federal Agencies

Webinar | NOW AVAILABLE ON DEMAND | Presented by: Dell Software

In this webcast, you'll learn about mobile security threats and strategies which can enable mobile workers while minimizing risk to IT infrastructure. Register to Watch Now!